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Effective Date: 10/16/2024

At SonoMed Services, we are committed to safeguarding the privacy of our customers, users, and visitors. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect your personal information when you visit our website www.sonomedservices.com.

1. Information We Collect

We may collect personal and non-personal information from you when you interact with our website or use our services. This information includes:

• Personal Information: Name, email address, phone number, company name, and any other details you provide voluntarily through our contact forms or service requests.

• Non-Personal Information: IP addresses, browser types, referring/exit pages, and other technical information related to your browsing activity, collected through cookies and other analytics tools.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries and provide customer support

• To process service requests, including ultrasound machine sales, repairs, and maintenance

• To improve our website's functionality, design, and user experience

• To send you updates or promotional material (only if you have opted in)

• To monitor website performance and security

We do not sell, trade, or otherwise transfer your personal information to outside parties unless required by law or necessary to fulfill our services.

3. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and gather information on usage patterns. Cookies are small text files stored on your device that help us understand user behavior and improve our services. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

4. Third-Party Services

We may use third-party service providers (such as Google Analytics) to help us analyze website traffic and improve performance. These third-party services may collect non-personal information about your browsing habits but are bound by confidentiality agreements to protect your data.

5. Data Security

We implement various security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of online data transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Correct or update your personal data if it is inaccurate

• Request the deletion of your personal information

• Opt out of receiving any marketing communications

To exercise these rights, please contact us at ryan@sonomedservices.com.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page regularly to stay informed about how we are protecting your data.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

SonoMed Services
ryan@sonomedservices.com